Exchange & Return Policy – Step-by-Step Guide

At Label Fashion Threads, your satisfaction is important to us. We encourage you to review your order carefully upon delivery.

Please note that we do not offer exchanges or returns for any products. Returns will only be accepted in cases where the issue is caused by an error or defect from the seller's end.

Return Policy

Returns will be accepted only under the following circumstances:

• The product received is damaged.

• The product has a manufacturing defect.

• An incorrect product has been shipped due to an error from our end.

We do not accept returns for reasons such as:

• Change of mind or personal preference.

• Size or fit issues.

• Slight colour variations due to lighting or screen settings.

• Minor size differences within 1 inch.

Return Request Process

If you receive a damaged, defective, or incorrect product, please follow these steps:

Step 1: Contact us via WhatsApp within 3 days of receiving your order.

Step 2: Share the following details:

• Your Order ID.

• A brief description of the issue.

• A 360-degree unboxing video (mandatory) clearly showing the package opening and the product received.

Step 3: Ensure the product is:

• Unworn and unused.

• Unwashed.

• In its original packaging with tags intact.

Step 4: Our team will review your request. If the issue is verified to be from the seller's end, we will guide you through the return process.

Important Information

• Returns are subject to inspection and approval by our team.

• No exchange, replacement, or return will be accepted for reasons other than verified seller-side errors or defects.

• In the case of partial Cash on Delivery (COD) payments, the partial online amount paid is non-refundable under any circumstances.

Shipping Charges

If a return is approved due to a verified error or defect from our end, the applicable return shipping arrangements will be communicated by our team. The customer will not be charged for seller-side errors.